All orders are packaged up with the proper and discreet packaging materials so orders arrive in perfect condition. Domestic orders usually ship out the same day if place before 3 pm all other orders ship out within 1-2 business days.
Whitin United States Most domestic orders within the United States are shipped via Fedex and the rest are shipped via USPS. The shipping time is 2-5 business days depending on your distance from us and the method of shipment you choose. Please note that because orders are picked up at the end of the business day, the day that an order ships does not count as a "shipping day." All orders are shipped from Granada Hills, CA.
Shipping Method Delivery Time Standard 2-7 days, excludes weekends & holidays 2nd Day Order by 1pm PST, excludes weekends & holidays Next Day Order by 1pm PST, excludes weekends & holidays
For orders shipping to P.O. Boxes, APO, DPO, FPO Addresses, and Alaska and Hawaii, we ship via United States Postal Service (USPS).
International International Orders
Please choose U.S Postal Service, We ship internationaly, The shipping costs are based on your location, and the total weight of your order. Processing Time Please allow up to 7 business days processing time. International credit cards may need to be verified. Additionally international packages are not dispatched on a daily basis since they have to be hand delivered to a U.S. Postal Office.
Taxes and Duties Although we do our best to guarantee a smooth and hassle-free shipment to your country, you are responsible for any charges imposed by your countries government if any.
Transit Times/Customs Please allow up to 10 business days transit time (Excludes Saturday and Sunday) for your order to be delivered to your country. Delivery times do not include customs clearance and local delivery. That will be decided by your local customs department and shipping courier.
Restocking Fee If a package is refused and returned to us due to High taxes and or duties applied by your local government, a 15% restocking fee will apply to the items ordered. Refunds will be applied back to the same credit card used at the time of purchase once the package has been returned to our store. Shipping charges will not be refunded. We are not responsible for any items confiscated or lost along the way.
Whitin United States Most domestic orders within the United States are shipped via Fedex and the rest are shipped via USPS. The shipping time is 2-5 business days depending on your distance from us and the method of shipment you choose. Please note that because orders are picked up at the end of the business day, the day that an order ships does not count as a "shipping day." All orders are shipped from Granada Hills, CA.
Shipping Method Delivery Time Standard 2-7 days, excludes weekends & holidays 2nd Day Order by 1pm PST, excludes weekends & holidays Next Day Order by 1pm PST, excludes weekends & holidays
For orders shipping to P.O. Boxes, APO, DPO, FPO Addresses, and Alaska and Hawaii, we ship via United States Postal Service (USPS).
International International Orders
Please choose U.S Postal Service, We ship internationaly, The shipping costs are based on your location, and the total weight of your order. Processing Time Please allow up to 7 business days processing time. International credit cards may need to be verified. Additionally international packages are not dispatched on a daily basis since they have to be hand delivered to a U.S. Postal Office.
Taxes and Duties Although we do our best to guarantee a smooth and hassle-free shipment to your country, you are responsible for any charges imposed by your countries government if any.
Transit Times/Customs Please allow up to 10 business days transit time (Excludes Saturday and Sunday) for your order to be delivered to your country. Delivery times do not include customs clearance and local delivery. That will be decided by your local customs department and shipping courier.
Restocking Fee If a package is refused and returned to us due to High taxes and or duties applied by your local government, a 15% restocking fee will apply to the items ordered. Refunds will be applied back to the same credit card used at the time of purchase once the package has been returned to our store. Shipping charges will not be refunded. We are not responsible for any items confiscated or lost along the way.
All returns must be shipped back to us within 30 days of purchase. All returned products must be in their original condition and complete in order to receive a full refund. Any missing pieces will be deducted from the total price of the product. A 15% restocking fee will apply to the items ordered.
Refunds will be applied back to the same credit card used at the time of purchase once the package has been returned to our store. Shipping charges will not be refunded.
* Used merchandise will not be returned or exchanged. * Shipping, handling or insurance charges will not be refunded.
HOW TO RETURN/EXCHANGE AN ITEM: Send us an email stating the reason for your return and provide us with your Invoice Number. You will receive an email within 24-48 hours with detailed return instructions. Please contact us by email or by phone if you do not receive an email within 1-2 days, or need a rush to be placed on any replacement parts. Returns must be shipped to: 17524 Chatsworth st. Granada Hills, CA 91344
Refunds will be applied back to the same credit card used at the time of purchase once the package has been returned to our store. Shipping charges will not be refunded.
* Used merchandise will not be returned or exchanged. * Shipping, handling or insurance charges will not be refunded.
HOW TO RETURN/EXCHANGE AN ITEM: Send us an email stating the reason for your return and provide us with your Invoice Number. You will receive an email within 24-48 hours with detailed return instructions. Please contact us by email or by phone if you do not receive an email within 1-2 days, or need a rush to be placed on any replacement parts. Returns must be shipped to: 17524 Chatsworth st. Granada Hills, CA 91344
