I got into the game seriously in 2017. Bought my first hookah rig from there online store. Which was a Duel Legend Shika. Then I follow up with a KM Dicuss and this pass Christmas just the stem Zarah Spade Jr. Prices off the chain. Staff warehouse or store great service. I have brought bowls, grommets , shisha and the list goes on. I been to other hookah store fronts. But this is my go to one my #1. If I had a gripe would be open your online pickups for at least 10am till noontime. ( the warehouse) I mean its hard to have days off during the week. And I know everyone wants there weekends I get it. But if you just was open just for 2 hrs on a Sat lots of people your hard core base would be wit that. Heck train me I can fill orders. Give suggestions on product. You could pay me in merch and shisha and coals. Great company great staff.