New Website Update and Info
Hello everyone, and welcome to the new 5StarHookah.com We have taken a lot of time to get to where we are, and today we take another step toward becoming The Ultimate Hookah Experience. We thank you all for your continued support, and want to let you know that with our new site comes a few things that you should be aware of and some things you might be able to help us out with.
None of the accounts, or order information from our old site travels along with us to the new site. Don't worry, we still have records of every order placed on our old site, so if you placed one recently we still received it, and will be shipping it to you all the same!
That being said, when visiting this new site for the first time, you must sign up for a new account. We are sorry about this, but that just the way it has to be, and its a quick way for us to make sure all of our information is correct and up to date.
Due to current laws and regulations, all orders must undergo age verification to ensure that all persons who place an order on our site are of legal age before the orders are processed and shipped. We know it is frustrating, however, it is the law, and it standard on all tobacco websites. Please work with us while we are also new to this technology. You can read more about the age verification process here.
Missing items or out of stock items
We were very anxious to get our site launched so we decided to do so without our full inventory. Please bear with us as we continue to add, and correct our stock over the next few days. Please also know that it is a real possibility that you may be able to order something that is out of stock that we have overlooked, we will contact you and make arrangements if this is the case. We expect all of our inventory to return back to normal within coming weeks.
Other Problems or Issues
Please let us know if you have any questions, concerns, complaints, thoughts, suggestions or any problems with our website, since it is fresh and new, we still have some work to do and some problems to solve. With your help we will be able to get everything finished up much faster. Simply send us an email if you find any problems and we will address them as soon as possible.
Thank you for your patience during our latest transition to our new Website. We know that you will enjoy the new features we have and plan to bring to you in the near future.